mattdaddy.net info that bounces inside my brain that makes sense to me, maybe you.

Cool Tech Stuff

Okay.  I'm sure that most of you have gotten this call, for those of us who do this for a living, probably weekly.

"Hi honey, it's <insert relative's name>.  I'm having a problem with my computer.  There's an error"
You sigh to yourself and say, "Okay, what does it say?"
"It's just an okay button.  Do I push it, it says I should if I want to buy something"

or

"My printers not working, why not?"
"Well, I'm in Jersey, and you're not, so it's not like I can look out my window and see"
"There's a flashing light, does that tell you anything?"

I think you get the point.  I'm all for my family asking for help, I don't mind at all, but it's REALLY hard to diagnose things when I can't see their screens.

Well, thank my boss, who found a really good app.  And please consider buying the whole thing, it always helps developers, but they do have a free app version :)  It's called LogMeIn (it's Log Me In) and what it does is allow you do download a small application onto a computer, and you can log into their website, and 'see' what they do.  I used it the other day and it's really cool.  This way, when Aunt Gertrude calls you and asks you to help them with their computer (which is probably older than your kids), you can log into the website and help them easily and probably a LOT faster.

I'm going to spend my holiday vacation at my parents installing it on their computer, my aunt's and probably my bro too.

The other little doodad I found is a Twitter app.  It's called OutTwit and it allows you to update Twitter from Outlook.  Just type, hit enter and boom.  Don't have to open a browser or go to Facebook because come on, you already spend enough time in there as it is.